Lean Six Sigma projects

We enable global and local asset finance companies to deliver their transformation and change management initiatives.

Services:

Lean Six Sigma projects

Define, Measure, Analyse, Improve, Control (DMAIC) projects start with a problem that needs to be solved, it is critical that all the team members involved have a clear understanding of their roles, why is the project being undertaken, and what is it trying to achieve.

Richmond Consulting Group has a wealth of experience in delivering Lean 6sigma projects within the asset finance and leasing industry, we are mastering many of their tools and techniques and are flexible in the way we apply them making pragmatism our motto.

Summary of the Lean 6 Sigma tools mapped to needs

I need to clarify the improvement project

  • Improvement charter
  • Affinity diagram
  • Interrelationship diagram
  • Thinking hats
  • In frame out of frame
  • Fifteen word flipchart
  • Grip
  • RACI
  • Is/is not
  • Multi-generation plan

 

I need to gain support and influence the stakeholders

  • Force field diagram
  • Stakeholder analysis
  • XY grid
  • Elevator speech
  • Three Ds matrix
  • Backwards visioning

 

I need to analyse and present data

  • Control charts/capability
  • Pareto analysis
  • Scatter diagram
  • XY grids
  • The Glyph
  • Hypothesis testing
  • Design of experiments
  • Takt time
  • Seven wastes
  • Value-add analysis
  • Overall process effectiveness

 

 

I need to generate group ideas

  • Brainstorming (negative)
  • Affinity diagram
  • Thinking hats
  • Catalyst
  • Idea box
  • Random words
  • Fishbone diagram
  • Ask why

 

I need to understand the connections between ideas or issues

  • Interrelationship diagram
  • Scatter diagram
  • Matrix diagram
  • Design of experiments

 

I need to understand the Voice of the Customer

  • CTQs
  • Moments of truth
  • Affinity diagram
  • Tree diagram
  • Paired comparisons

 

 

I need to understand how the process works

  • SIPOC
  • Process stapling
  • Deployment flowchart
  • Value added analysis
  • Spaghetti diagram
  • Ask why
  • Value stream mapping
  • Theory of constraints
  • Just in time

 

I need to understand the pros and cons of a situation

  • Force field diagram
  • Stakeholder analysis
  • Thinking hats

 

I need to make decisions or determine the priorities or sequence for action

  • Paired comparisons & N/3
  • Priority based matrix
  • Pareto analysis
  • XY grids
  • Force field diagram
  • Interrelationship diagram
  • Tree diagram
  • Arrow diagram
  • Multi-generation plan

 

 

I need to ensure the effective implementation of our solution

  • Piloting
  • PDPC
  • FMEA/Error proofing
  • Brainstorming (negative)
  • Tree diagram
  • Arrow diagram
  • RACI responsibility matrix
  • Control plan
  • Response plan

 

I need to improve the process flow

  • Theory of constraints
  • Drum Buffer Rope
  • Cell manufacturing
  • Product families
  • Pull production/Kanban
  • Just in time
  • Heijunka
  • Five Ss

 

I need to quantify a problem or situation

  • Measurement
  • Data collection
  • Sampling
  • Control charts
  • Process Sigma
  • Process capability
  • Takt time
  • Overall process effectiveness
  • Seven wastes

 

 

I need to prevent problems or make contingencies

  • Jidoka
  • FMEA
  • PDPC
  • Error proofing
  • Brainstorming (negative)
  • Control plan
  • Response plan
  • Process review meetings
  • Visual management

 

I need to standardize things as far as possible

  • Control plan
  • SIPOC
  • Process stapling
  • Flow chart
  • Data collection
  • Five Ss
  • Heijunka
  • Process review meetings
  • Visual management

 

Working with Richmond

Asset finance expertise

Serving our clients for over 20 years

Global reach - local execution

Delivering projects in Europe, the Americas and Asia

Practical and pragmatic

Experienced, knowledgeable, safe